Back in the late 1990s, my company developed the first Internet strategy for the Ministry of Health in Australia. In all honesty, we really didn’t know much about what we were doing, but I learned one thing: with technology, the right incentives and political leadership, big changes are possible.
Here’s the story. In the early 1990s, I met a young member of the Australian Parliament named Michael Wooldridge. He was a brain surgeon who gave it up for politics. He quickly rose through the ranks and became minister of health.