Frederick "Smooth" Hogsett wants to bring a new business perspective to downtown Lancaster.
Hogsett, owner of Smooth's Music, Books & Gifts at 134 S. Main St., can't wait for his store's grand opening Saturday, not only to unveil the CDs, LPs, books, art and specialty items he'll be offering, but also so he can reveal his innovative approach to his business. That approach, he said, involves providing individual service to each customer.
"The biggest thing for us is customer service," Hogsett said. "We want to give people what they can't find at Kmart and Wal-Mart."