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HANNAH STRONG/The Lancaster News
Janice Dabney retires next month as CEO of the hospital where she got her first job in 1966.
Editor's Column: The CEO taps on the door: ‘Did we treat you right?’

I didn’t know who Janice Dabney was when she tapped on the door of my dad’s room just before he checked out of Springs Memorial Hospital for the last time.
It was February 2015, and I had just moved back to Lancaster after four decades away. Dad had spent eight weeks shuttling between Springs Memorial, its two rehab wings and Carolinas Medical Center in Charlotte. First an aortic aneurism, then a stroke, and his lymphoma was back.
At 91, he decided no more hospitals, and we told him that was understandable. He passed away at home three months later.