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Web site survey still available

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By Chris Sardelli

Lancaster County residents still have time to participate in a survey that could be used to attract a new call center to the county.

More than 600 call center jobs could relocate to the county, but only if the local workforce meets specific criteria.

This will be determined by their answers to 17 questions included in an online survey, available at http://lancastersurvey.questionpro.com.

There are a variety of questions, from desired pay amounts to previous work and computer experience. The survey also asks about available schedules and the mode of transportation people use most often. A feature also allows people to post their resumes.

Some people have had problems accessing the Web site, because a article in Wednesday’s issue of The Lancaster News included additional hyphens that are not part of the address.

There should be no hyphens between “lancastersurvey” or between “questionpro.”

Also, there should be no “www” before the address.

The Web site survey will be available only for a few weeks.

Keith Tunnell, president of the Lancaster County Economic Development Corp., said the call center company that’s interested in relocating here has not released its name.

The company is evaluating skills and gauging interest from the community with the survey.

Tunnell said the more people who take the online survey and who apply for a job on the Web site, the more competitive the county will be against two other areas in consideration.

The other areas have not been named either.

The company is considering several locations in Lancaster County. Tunnell said if the company moved to the county, it will bring competitive wages and benefits for those it employs.

Tunnell predicts the call center could make its decision within 60 days.

Contact reporter Chris Sardelli  at csardelli@thelancasternews.com or at (803) 416-8416