Wednesday, April 27, 2011 at 6:00 am (Updated: April 27, 6:08 am)
Spring break finally arrived. I decided months ago it would be the perfect time to schedule doctor appointments for my teenage middle school daughter.
Our dental exams were scheduled for 2:30 p.m. on April 18. Arriving 30 minutes early, I spoke with the lady at the front desk. She couldn’t find our appointment time or date. She repeatedly asked questions, constantly asking our last names. My daughter was a new patient, but I was not. She suggested I may be at the wrong doctor. I didn’t even know the doctor she mentioned.
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