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911 staff honored during April 14-20

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“Lancaster County 911, do you need police, fire or medical?” Those words are spoken by Lancaster County Public Safety communication officers many times each and every day. They are the words you will hear as the first step to getting you help in what could very well be the worst time in your life.
April 14-20 was the Annual National Public Safety Telecommunicators’ Week. It is a week set aside to acknowledge the hard work and dedication of the men and women who choose to work in 911 centers across the nation. They are not the policemen, firemen, sheriff or sheriff’s deputies. These are the folks behind the policemen, firemen, sheriff and sheriff’s deputies, who are often forgotten until 9-1-1 is called. They are the vital first link in an emergency and continue to be that link until help arrives.
The role of a telecommunicator is multi-faceted. More importantly, he or she is the medical first responder. Each and every day, telecommunicators do not know what the next call will bring, but for 12 hours a day or evening, these people have committed their lives to this profession – to bring you help in a timely manner and to assist you with life-saving techniques until help arrives.
The Lancaster County Public Safety Communications’ Office would like to thank Chris Nunnery, public safety director, and all the businesses that helped make National Telecommunicators’ Week enjoyable for us.

Veronica Mayfield
Lancaster County Public Safety Communications administrative assistant